Return

Thank you for shopping at Elephantito. To make your shopping experience as simple and enjoyable as possible, please read information regarding our policy below.

 

Return Policy

We gladly accept returns within 15 days after delivery.
Items should not have been worn, altered, washed or damaged and items should have should be in their original shoe boxes with ALL original tags attached.

Elephantito can make exchanges (when merchandise is available) or issue store credit in the amount of your return.


Elephantito don’t do refunds.


ALL EXCHANGES OR RETURNS MUST BE ACCOMPANIED BY THE PACKING LIST. FOR EXCHANGES, PLS. ADD A SHORT NOTE WITH THE STYLE NAME, SIZE AND COLOR OF THE STYLE/S YOU WOULD LIKE TO EXCHANGE FOR

Returns should be sent to:
ELEPHANTITO
Elephantito – Baby & Child
5825 Sunset Drive – Suite #305
South Miami, FL 33143
All packages must be prepaid.

Please note that It is your responsibility to pay for the return of the item(s) back to our offices.
For any additional exchanges after the first exchange, all shipping charges are the responsibility of the customer.
For more information, please feel free to contact customerservice@elephantito.com