Thank you for shopping at Elephantito.

To make your shopping experience as simple and enjoyable as possible, please read the information regarding our policy below.

Return Policy

We gladly accept returns within 30 days after delivery.
Items should not have been worn, altered, washed, or damaged and should be in their original shoe boxes.

Elephantito issues Gift Cards in the amount of your return.

Elephantito don’t offer refunds


How to start a return?

All returns must be accompanied by the packing list or the order number.

Returns should be sent to:

5825 Sunset Drive – Suite #305
South Miami, FL 33143

It is the customer responsibility to pay for the return of the item(s) back to our offices.

Once we process your return, we’ll issue a Gift Card for the same amount you paid for the returned item. You’ll be notified by e-mail.

For additional information, please feel free to contact